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	<title>pafa.net &#187; Customer Service</title>
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		<title>CIL 2009</title>
		<link>http://www.pafa.net/archives/653</link>
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		<pubDate>Wed, 01 Apr 2009 20:58:06 +0000</pubDate>
		<dc:creator>pollyalida</dc:creator>
				<category><![CDATA[Conferences]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Training]]></category>
		<category><![CDATA[age]]></category>
		<category><![CDATA[CIL2009]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[tisfortraining]]></category>

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		<description><![CDATA[I don&#8217;t think I&#8217;ll be able to summarize any more CIL sessions as I&#8217;m off for a bit of extended travel. Let me just say it was a great conference. Lots of interesting sessions and even more terrific people. It was so good to catch up with old friends and to meet so many new [...]]]></description>
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		<title>Thank you library lady.</title>
		<link>http://www.pafa.net/archives/421</link>
		<comments>http://www.pafa.net/archives/421#comments</comments>
		<pubDate>Wed, 12 Nov 2008 00:55:55 +0000</pubDate>
		<dc:creator>pollyalida</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Libraries]]></category>
		<category><![CDATA[colonie library]]></category>

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		<description><![CDATA[The route for all my errands today was planned around a trip to the library in a neighboring town. They had the book I really wanted. You know how it is, you finish a good mystery and find that what you thought were 20 more pages of that mystery are actually the first 20 pages [...]]]></description>
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		<title>Texting!</title>
		<link>http://www.pafa.net/archives/407</link>
		<comments>http://www.pafa.net/archives/407#comments</comments>
		<pubDate>Tue, 11 Nov 2008 06:08:45 +0000</pubDate>
		<dc:creator>pollyalida</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Libraries]]></category>
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		<category><![CDATA[texting]]></category>

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		<description><![CDATA[In case you haven&#8217;t heard, texting is kind of popular. TextsVersusCalls via kwout Personally, it looks like I would fall into the over 65 crowd, but I think my texting age will go down if I ever get a smarter phone. But look at those numbers for those in their teens &#38; 20&#8242;s. Is there [...]]]></description>
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		<title>Dear Dell Computer</title>
		<link>http://www.pafa.net/archives/160</link>
		<comments>http://www.pafa.net/archives/160#comments</comments>
		<pubDate>Sat, 07 Jun 2008 20:17:50 +0000</pubDate>
		<dc:creator>pollyalida</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Technology]]></category>

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		<description><![CDATA[I try to avoid ranting here on my blog, but this whole laptop mess has me needing to do some venting. Some suggestions for Dell Tech Support: - When a customer says they have their computer manual right in front of them, pay attention! They ignored me. There was a diagram in the book that [...]]]></description>
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		<slash:comments>4</slash:comments>
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