Some kudos to these companies for their great customer service this past week:
- Hertz – I called to confirm a reservation, they found me a cheaper rate. Nearly $100 cheaper! Yay.
- Coldwater Creek – Stopped at local store to return an item from mail order. Noticed one of the items I’d decided to keep was on sale in the store. They refunded the price difference! Ok, I turned right around and spent that savings on something else.
- Hampton Inn – A phone call from them to let me know that their Internet service might be interrupted during an upcoming stay. Wow, they must have made a zillion phone calls.
- Best Western Monterey – Helpful, friendly reservations person who answered all my questions and was really pleasant in the process.
- Ok US AIR! – you’ve got a lot to live up to tomorrow…… Please astonish me – in a good way!